Credit Policy |
Providing Inpatient and Outpatient Pediatric, Adult, Geriatric, Obstetrics, and Endoscopic care for you and your family |
Midlands Family Medicine 611 West Francis St Suite 100 North Platte, NE 69101 Phone: 308.534.2532 Fax: 308.534.6615 |
It is important that you have a thorough understanding of our credit policy. A complete credit policy is available in our office. Please be sure to pick one up when you visit our clinic, or, we will be glad to mail you a copy upon your request. MINIMUM PAYMENTS On any outstanding balance or charge incurred, the minimum required payment a patient must make each month is $25 or 20% of the outstanding balance whichever is greater. TURNING YOUR ACCOUNT OVER TO A COLLECTION AGENCY Patient due balances greater than 90 days old and for which we have not received the minimum required monthly payments as described above would be turned over to our collection agency, Credit Management at 105 North Wheeler Street in Grand Island, Nebraska 68801. Their telephone number is 1-800-658-4447. If your account has entered collections, you will receive a notice from the collection agency. Any payments that you make on a balance that has been turned over to the collection agency will have to be mailed to the collection agency. INTEREST Interest shall begin to accrue when account balances reach 90 days old. For small balance accounts with amounts over 90 days old, a minimum interest charge of 35 cents will be assessed. DIVORCE/SEPARATION/BILLING DISPUTES AMONG FAMILY MEMBERS We do not get involved in billing disputes among family members and will not split bills out among family members. We will bill the guarantor – the party responsible for the account. Family members must pursue disputed amounts from each other. ACCOUNTS TIED UP IN LENGTHY DISPUTES For accounts tied up in lengthy motor vehicle accident settlement procedures, workman's compensation payment procedures, insurance company disputes, disputes with lawyers, etc., we will work with the parties involved to facilitate payment. We will not, however, wait indefinitely for the settlement to take place. COURTESY CLAIM FILING We file your insurance claim with your primary insurance company as a courtesy procedure for you. We will always need your current updated insurance plan information. Please promptly inform us of any changes in your insurance. PAYMENT METHODS The clinic accepts VISA and MasterCard payments along with cash and personal checks. You may also pay your bill any time, night or day, on-line with your credit card. NOTIFY US IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR BILL If you think your bill is wrong, or if you need more information about a transaction on your bill, notify us as soon as possible. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared.
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